Effective starting: 15 July 2026
These terms apply to all users and govern how the Services may be accessed and used. This section includes rights and responsibilities relating to your use of and access to the Services, the information you provide, confidentiality, privacy, liability, and suspension and termination, as well as general legal terms such as governing law and interpretation. It also contains defined terms used throughout these End User Terms and Conditions.
1. Introduction
1.1 We provide certain Services to Your Business. Your Business may request you to use and access those Services. These End User Terms and Conditions govern your use and access of the Services. If you do not accept these End User Terms and Conditions, you must not use or access the Services.
1.2 We may revise these End User Terms and Conditions from time to time by posting an updated version at login. Your continued use of the Services following a revision constitutes your acceptance of the revised End User Terms and Conditions.
2. Use of our Services
2.1 You must keep your Login Credentials secure and confidential and take appropriate steps to prevent unauthorised access to the Services. As between you and us, you are responsible for all activities that take place on the Services using your Login Credentials.
2.2 You will maintain the confidentiality of our confidential information and that of our Assisting Parties that is disclosed to you in relation to the Services. You will only use and disclose such confidential information for the purposes of making authorised use of the Services (as described in these End User Terms and Conditions).
2.3 You must:
a. provide us and our Assisting Parties with all relevant assistance, information and documents reasonably required by us to provide the Services;
b. not in any way profit from or otherwise commercially exploit or make available for the benefit of any third party (other than Your Business) any part of the Services;
c. not alter, modify, decompile, disassemble, create derivative works of or reverse engineer the Services nor attempt to do so, except as permitted by law;
d. only access the Services via the interfaces provided by us, and not create unauthorised links to, or frame or mirror, the Services;
e. not compromise or attempt to compromise the Services or the infrastructure over which the Services are provided;
f. comply with our reasonable instructions and requirements in connection with your use and access to the Services (including those relating to security, technology and risk management); and
g. notify us if you become aware of any matter that may affect the security or integrity of the Services.
2.4 We do not guarantee that your use of, and access to, the Services or Your Materials will always be secure, uninterrupted or error free. To the maximum extent permitted by law, we will not be liable for any loss (including loss of Your Materials) which occurs outside our systems or our reasonable control.
2.5 We may upgrade, maintain, tune, backup or otherwise alter the Services from time to time as provided for in our agreement with Your Business.
2.6 The Services are not intended to be used for archival purposes and you should retain separate backup copies of Your Materials.
3. Information provided by you
3.1 As between you and us, you must ensure that Your Materials comply with all applicable laws, do not contain any viruses, bots, worms or other harmful code, are not defamatory, fraudulent, indecent or offensive, can be provided to us, do not infringe the rights of any third party, including intellectual property or privacy rights, and do not give rise to any civil or criminal liability for us or our Assisting Parties.
3.2 We may Use information obtained in performing the Services:
a. for Business Purposes, provided that any output is anonymized or aggregated so that no Personal Information or information relating specifically to you is reasonably identifiable; and
b. in order to identify and mitigate any quality, conduct or risk management issue.
4. Privacy
4.1 We may Use (including disclosing to persons located outside Australia) Personal Information as set out in our Privacy Policy and may allow Your Business and other Participants to access and view your Personal Information for the purposes of providing the Services.
5. Liability
5.1 Other than those provisions expressly set out in these End User Terms and Conditions, subject to clauses 5.4 and 5.5 the Services are provided on an ‘as is’ basis and all other implied or express warranties, representations and guarantees are expressly excluded. In particular we do not warrant that the operation of the Services will be error free or uninterrupted.
5.2 Subject to clause 5.4, to the extent permitted by law our maximum aggregate liability for all causes of action arising under these End User Terms and Conditions is limited to AUD$100.
5.3 To the extent permitted by law, we are not liable for any: (a) indirect or consequential loss or damage; or (b) loss of or damage to business, goodwill or reputation, loss of revenue or profits, or business interruption.
5.4 These End User Terms and Conditions do not limit or exclude any liability of a party that cannot be excluded or limited by law.
5.5 If a guarantee or other provision is implied or imposed by law in connection with the Services or these End User Terms and Conditions, and we are permitted to do so, our liability for breach of that guarantee or other provision is limited to one or more of the following at our option:
a. in the case of goods: the replacement or repair of the goods or the supply of equivalent goods; or the payment of the cost of replacing or repairing the goods or acquiring equivalent goods; and
b. in the case of services: the re-supply of the services; or the payment of the cost of having services re-supplied.
5.6 This clause 5 applies to any claim or liability in connection with the Services or these End User Terms and Conditions, regardless of the basis on which it arises whether in contract, tort (including negligence), under statute or otherwise.
6. Suspension and termination
6.1 We may suspend or terminate your access to and use of the Services if you breach these End User Terms and Conditions or if we suspend or terminate Your Business’ right to use or access the Services for any reason.
7. General
7.1 These End User Terms and Conditions are governed by the laws of New South Wales, Australia and the parties unconditionally submit to the exclusive jurisdiction of the courts sitting in New South Wales.
7.2 Any term in these End User Terms and Conditions which is wholly or partially void or unenforceable is severed to the extent that it is void or unenforceable. The validity or enforceability of the remainder of these End User Terms and Conditions or term are not affected.
7.3 Nothing in these End User Terms and Conditions is intended to:
a. limit any rights and obligations as between us and Your Business; or
b. constitute a fiduciary relationship, relationship of employment, or an agency, partnership, franchise or trust.
8. Definitions
Assisting Parties means our third-party delivery partners, contractors and suppliers, including cloud computing providers; those who assist us in performing the Services.
Business Purposes means to enable us, including with the assistance of Assisting Parties: (i) to provide and enhance services and deliverables to clients (including you); (ii) to develop thought-leadership, expertise and know-how; and (iii) to derive non-attributable insights and provide benchmarking services.
Entity means an organisation of any nature (whether incorporated or not) including any partnership or company.
Login Credentials means credentials such as user names and passwords.
Participants means the organisations other than Your Business who have been authorised to access and use the Services.
Personal Information has the meaning given to that term in the Privacy Act 1988 (Cth).
Privacy Policy means our privacy policy available at www.originsnext.com/privacy, as updated from time to time.
Services means the products and services that we do, or are required to, provide to Your Business.
End User Terms and Conditions means these terms and conditions and our Privacy Policy.
Use means collect, use, access, modify, transfer, sublicence and disclose.
We, us (or derivatives) means OriginsNext Pty Ltd ACN 680 701 357, an Australian Private Company.
Your Business means the corporate entity that you represent or that has requested you have access to the Services.
Your Materials means any data, information, documents, materials or other information you provide to us, or by third parties on your behalf, via the Services.
BY CLICKING “I AGREE” YOU ACKNOWLEDGE THAT YOU HAVE READ AND AGREE TO BE LEGALLY BOUND BY THESE END USER TERMS AND CONDITIONS IN THEIR ENTIRETY
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